General Pest Control FAQs
Frequently Asked Questions
What is pest control?
Pest control refers to the management and elimination of pests that can invade homes and businesses, ensuring a safe and healthy environment.
What makes PEST HUNT different from other pest control companies?
Our team at PEST HUNT brings years of experience, integrity, and a professional yet friendly approach. We understand how stressful pest problems can be and treat every situation with empathy and urgency.
Are your technicians licensed and insured?
All our technicians at PEST HUNT are provincially licensed, insured, and undergo regular training on the latest pest control techniques.
What types of pests do you treat?
PEST HUNT handles common household pests including cockroaches, bed bugs, mice, ants, spiders, wasps, and many more.
Why is pest control considered an emergency service?
Pests multiply rapidly, contaminate food, spread diseases, and damage property 24/7. Every day of delay increases health risks and property damage.
How quickly can you respond to a pest emergency?
PEST HUNT typically responds within 2-4 hours for emergency cases and provides same-day or next-day service when you call during our business hours.
What if I discover a pest problem outside your business hours?
You can contact PEST HUNT through email, phone, or text. We’ll schedule you for the first available appointment the next day.
How do I know if I have a cockroach infestation?
Common signs include seeing roaches during the day, dark droppings, egg cases, and an unpleasant odor. Even seeing one cockroach can indicate a larger problem.
What should I do if I suspect bed bugs?
Don’t panic, but act quickly. Avoid moving items between rooms, and schedule an inspection with PEST HUNT immediately. Early detection is crucial for effective treatment.
Are mice really a serious problem?
Yes. Beyond being unsanitary, mice can damage property, contaminate food, and pose health risks. They reproduce quickly, making early intervention crucial.
Why don't store-bought products and DIY solutions solve my pest problems?
Over-the-counter products and DIY solutions only kill visible pests, causing others to scatter and hide deeper in walls and hard-to-reach spaces. Professional pest control finds and eliminates hidden nests and colonies using commercial-grade products and expertise that aren’t available to the public.
I'm embarrassed about my pest problem. Is this common?
Absolutely – pest problems can happen to anyone, regardless of cleanliness. At PEST HUNT, we’re here to help, not judge, and treat all situations confidentially.
Do you offer free estimates?
Yes, PEST HUNT provides free estimates and consultations for residential customers to assess your situation and provide accurate quotes. Give us a call today to speak with one of our friendly customer service representatives, and they’ll be happy to assist you.
Are your pest control methods safe for children and pets?
Yes, we use approved treatments that are safe for households with children and pets when used as directed. We’ll provide specific safety instructions.
What happens during the first visit?
During the first visit, PEST HUNT will inspect the affected areas, identify the pest species, discuss our findings, and recommend a tailored treatment plan with clear pricing.
Do you provide discrete service vehicles?
Yes, PEST HUNT understands the sensitive nature of pest control. Our vehicles and staff are professional and unmarked upon request.
How many treatments will I need?
This varies depending on the type and severity of infestation. We’ll provide a clear treatment timeline during our inspection.
Can I stay in my home during treatment?
This depends on the treatment type. We’ll provide clear instructions about when it’s safe to return and any necessary precautions.
Do I need to prepare my property before treatment?
Yes, we’ll provide a detailed preparation checklist specific to your treatment type before the appointment. We recommend removing clutter, storing food properly, sealing cracks and openings, and ensuring access points are clear for our technicians.
What payment methods do you accept?
We accept most major credit cards, Interac e-Transfer, and cash payments.
Do you guarantee your work?
Yes, we offer a 30-day satisfaction guarantee. If pests return during this period, we’ll retreat at no additional cost.
Do you offer preventive pest control plans?
Yes, PEST HUNT offers monthly, quarterly, and annual maintenance plans to prevent future infestations.
Do you offer eco-friendly options?
Yes, we provide environmentally conscious treatment options, including IPM (Integrated Pest Management) approaches.
What areas do you service?
PEST HUNT services properties within an approximate 40KM radius of our main office in Thornhill, Ontario.
What services do you offer for commercial properties?
PEST HUNT provides comprehensive pest control solutions for restaurants, offices, warehouses, and retail spaces, including free onsite inspections and consultation. We also provide comprehensive pest control services for common areas of office buildings, including lobbies, hallways, maintenance rooms, and recreational areas. Our technicians will assess the specific needs of your property and develop a customized treatment plan to effectively manage pests in these spaces.
Do you service multi-unit residential properties?
Yes, PEST HUNT services apartment buildings, condominiums, and other multi-unit residential properties with specialized treatment plans. We understand the importance of minimizing disruption to tenants. Our technicians are trained to follow best practices for working in occupied units, including coordinating treatment appointments with tenants, ensuring proper communication, and using discreet and efficient pest control methods.
Do you offer special rates for property management companies?
Yes, we provide bulk pricing for property managers handling multiple properties.
What about construction sites?
PEST HUNT offers both pre-construction and during-construction pest prevention services.
Do you provide certificates of insurance for commercial clients?
Yes, we provide detailed service reports and certificates of insurance upon request.
How can I schedule an appointment?
You can schedule by calling us at 647-967-PEST, texting 647-967-7378, or booking online through our website contact page.
*Please note that these FAQs are general and may vary depending on specific circumstances.